Eslor Natural Products

FAQ's

General Information
Product Information
Targeted Treatments
    • Where can I find Eslor products for sale?

      All of our products are available for purchase on our website. You may also phone us to place an order.
      If you are located outside of the United States please write to us via our contact page on our website and we will provide you with a list of authorized Eslor distributors in your market.

    • Are Eslor products tested on animals?

      Eslor does not test its products on animals.

    • How can I obtain samples of Eslor products?

      Please write to us via our contact page on our website. We will contact you regarding what samples are available at that specific time.

    • Do Eslor products carry an expiration date?

      For the preservation of products after opening, we indicate a "Period After Opening" on our products which is symbolized by an open jar that appears on the product packaging, along with a written duration in terms of months inside. This information indicates to the consumer the duration during which the products can be used optimally.

      However the general shelf life of any Eslor product is 24 months. Please keep your products away from sunlight and direct heat.

    • In what order do I apply my Eslor Skin Care products?

      Detailed instructions on how to apply your Eslor products can be found in our Step-by-Step Skin Care Regimen available here. This skin care regimen also provides you with a quick reference on which products are best suited for your particular skin type.

    • How soon can I expect to see results after using the Eslor Skin Care Line?

      It depends on your skin type and how often you use the products. Results can appear as soon as overnight but may take up to 1 week. For the Eslor Brightening Activator, the time needed to see results will vary between 2 to 4 weeks depending on the severity of the sun-damage surface skin.

    • Should I use Eslor products on my face and neck?

      Yes, you can and should use the majority of the products on both your face and neck however please refer to the individual product information for more details.

    • What is SLS and SLES?

      They are both chemical detergents originally developed by the automotive industry to strip oil from car engines. SLS can also be found in hospital laundries as a powerful cleaning chemical.

    • Why is it good to avoid SLS and SLES?

      They are both chemical detergents originally developed by the automotive industry to strip oil from car engines. SLS can also be found in hospital laundries as a powerful cleaning chemical. Even though SLS and SLES are present in the vast majority of personal care products, they are in fact known irritants to the skin. SLS will dry the skin by stripping the natural oils and can exacerbate conditions such as eczema.

  • Cleanser
    Exfoliants
    Masks
    Moisturizers
      • Is your Soothing Refiner and Cleanser formulated to work just for sensitive skin?

        No, we recommend it for all skin types. With its natural botanical extracts it helps to moisturize while cleansing and purifying the skin. It's a great first step in your overall skin care regiment.

      • Will the Cleanser remove all of my makeup?

        Yes, however, because it is so important to ensure that all of your eye makeup is removed thoroughly, we strongly suggest using makeup remover before or after cleansing.

      • Should I use the Cleanser once or twice a day?

        We recommend you use it in the morning and evening for optimal results. In the morning you want to remove all of the dead skin cells that have shed overnight, allowing your products to work effectively, and at night you want to remove makeup, excess oil, and dirt.

      • How much do I use?

        An amount between a quarter should be perfect, but you may need more or less depending on personal preference and how much makeup you routinely wear.

      • Will the Cleanser sting if it gets in my eyes?

        As is the case when almost any skin-care product gets in your eyes, our cleanser could potentially cause your eyes to sting. It is often not the cleanser itself that causes the stinging, but the cleanser mixed with your makeup. None of our products contain fragrances and known irritants so our cleansers are very gentle and all of them are water-soluble.

      • How does the Botanical Peeling Gel work?

        The gel actually works like an exfoliant removing dead skins cells without affecting healthy ones. After applying over dry skin the gel will melt away after 5-10 minutes melting onto the skin and then liquefying.

      • How often should the Replenishing Scrub be used?

        The replenishing scrub can be used twice weekly. It exfoliates the skin and helps stimulate the production of new healthy skin.

      • I tried to use the Replenishing Scrub in a circular movement as described
        but the texture is too thick to move around my face.

        The Replenishing Scrub should be mixed with a few drops of water in the palm of the hand, lightly massage onto the skin's surface, then rinse with warm water. For optimal use, follow with one of our masks.

      • When I use the Replenishing Scrub, I noticed that the texture is not refine but thick.
        Is it abrasive for my skin?

        The Replenishing Scrub is made of all natural ingredients, it is efficient and non-abrasive, composed of medium and fine almond meal that help remove excess surface cells, while corn meal and wheat flour grains blended with honey and Aloe Vera Gel release their nourishing oil into the skin. This incredible combination of natural ingredients leaves you with softer, more luminous hydrated skin.

      • I noticed on top of the Replenishing Scrub a small layer of oil.
        Does it mean the product is no longer good?

        As it is made of natural ingredients it is normal to see a small separate layer liquid as it's the combination of the honey and Aloe Vera Gel that melt in a slow release type movement. Be sure to mix it well before use.

      • After I apply a Replenishing Scrub, do I have to wait before applying moisturizer?

        No, a moisturizer can be applied to dry areas immediately afterwards. We also recommend using the Soothing Gel which contains a soothing agent after a use of an exfoliant or a mask.

      • How long should I leave on any of the Eslor masks on my face?

        Both the Comforting Mask and Chlorophyll Lifting Mask should be left on at least 10 minutes but can stay on longer (up to 20 minutes) if you have extremely oily skin.

      • How often should I use Chlorophyll Lifting Mask?

        The Chlorophyll Lifting Mask can be used two to three times a week, depending on your skin type. If your skin is oily it is recommended to use it up to three times a week.

      • When I apply the Chlorophyll Lifting Mask I feel a tight sensation on my skin. Is this normal?

        The Chlorophyll Lifting Mask is an absorbent express mask that perfectly and gently cleans the skin's surface for a quick beauty boost. It contains the highest dry sensation protein milk, wheat protein, chlorophyll, potassium sorbate, which is what gives you a gentle sensation on your skin. In just five minutes this mask absorbs excess sebum, providing radiance and clarity, gives your skin a fresh and smooth look, the complexion is radiant and the sign of fatigue are erased.

      • How often should I use Comforting Mask and what are the benefits of using it?

        It can be used as often as needed however it depends on your skin type and personal preference. Someone with very dry, dehydrated skin should use this mask three to four times a week until the dryness has improved, while for normal or oily skin it can be used twice a week. The mask is an exceptionally gentle creamy mask that helps eliminate impurities that dull the complexion while simultaneously cleansing the skin. It is made from natural marine extracts full of minerals vitamins including Allantoin known to soften the skin.

      • My skin is normal, without any really oily or dry areas. Which moisturizer should I use?

        We recommend starting with a lighter formula such as the Soothing Cream as it contains extracts known for their abilities to fight free radicals, provide suppleness and vitality to the skin. If you want more substantial moisturizing, try the Rejuvenating Day Cream, highly effective in providing hydration to the skin or the Firming Collagen Cream for more mature skin.

      • I have normal to oily skin with dry patches. Which moisturizer should I use?

        The Soothing Cream and Herbal Soothing Gel are excellent options, as both of these products offer intensive hydration to the skin and neutralize the skin tone.

      • I have mostly normal skin with dry areas, especially on my cheeks.
        Which moisturizer will work best for me?

        We recommend starting with the Soothing Cream as it moisturizes your skin and helps reduces the inflammation and redness caused by the dryness of the skin. To give more moisturizer to the dry areas you can alternate the use between Soothing and Rejuvenating Cream.

      • My skin is dry. Which moisturizer do you recommend?

        The Rejuvenating Day Cream is it the ultimate hydrating and nutritive cream that acts against skin dehydration.

      • I have dry, sun damaged skin and breakouts in my t-zone, which Eslor products should I use?

        Using The Soothing Cream will be best. It is a regenerative and calming day and night cream that helps improve the skin's suppleness and vitality. Use it twice daily and after only three to four day of application you will see a noticeable difference. The combination of Ginkgo Biloba Blend and Super Oixde help to offset the damage that also leads to premature aging.

      • I am noticing more wrinkles and wonder what Eslor product(s) is best for me to use?

        While we age the collagen fibers inside our skin begin to breakdown. This along with daily exposure to UV Rays cause fine lines and wrinkles to form. The key is to use the Firming Collagen Cream as this cream is formulated with the finest hydrolyzed marine collagen to prevent skin aging. Regular use helps restore elasticity, radiance and a more youthful appearance to the skin.

    • Why are there color variations in the Herbal Soothing Gel?

      Depending on the natural coloration of the raw material, it is possible that this ingredient will impart a light to medium yellow or pale coral hue. This is exactly why many other companies use synthetic coloring agents to cover up the variations. We choose not to do this. This color is completely natural, not visible on the skin, and can vary from batch to batch. Regardless of the level of color (or lack thereof), these are safe, effective products that promote healthy, radiant, younger-looking skin.

    • What does the Brightening Activator actually do?

      The primary purpose of our Brightening Activator is to supply the skin with a selection of effective and potent antioxidants and anti-irritants; this formula delivers the antioxidants into the top layers of skin and helps your skin look and act younger. Research has established that routinely applying antioxidants reduces the effect of environmental aggressors (such as sun exposure, cigarette smoke, auto exhaust, pollution), and helps skin to stay healthy and repair damage.

    • How do I use the Brightening Activator Serum?

      The Brightening Activator can be used twice daily. Simply apply to after you have cleansed your face and neck and follow with The Rejuvenating Day Cream or Firming Collagen Day Cream.We highly recommend that during your morning application that you also include an UVA/UVB sun protection. We recommend this since the ingredients in this serum work to remove layers of sun damaged skin so it is vitally important that the fresh, new skin is well protected from UV light.

    • How quickly will I see results after using the Brightening Activator?

      Skin is visibly smoother and brighter within 3 to 4 weeks. The intensity of brown spots is visibly even, smooth and resplendent.

    • Does the Brightening Activator work on acne scars?

      Acne scars (which are usually red marks) are a result of your skin's healing response to blemishes, and are called post-inflammatory hyperpigmentation. Although these spots tend to fade on their own, it can take a year or more for them to completely vanish. Using a brightening activator will help speed up this process and helps your skin to look even. A sunscreen rated SPF 15 or greater must be worn daily, otherwise post-inflammatory hyperpigmentation will take much longer to fade.

    • I have dark circle around my eyes and wonder if the Firming Eye Cream can help minimize them.

      Both eye circles and puffiness are gradually reduced while toning the skin around the eye. The combination of Vitamin C and Magnesium help brighten while the peach kernel, safflower oil and almond oil help nourish this delicate area.

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